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Town of Mars Hill Community Well-Check Program

The Town of Mars Hill Police Department “COMMUNITY WELL-CHECK PROGRAM” was started as a program to help with the day-to-day safety and well-being of community residents who live alone in the city limits of the Town of Mars Hill. The program is designed to provide additional support for seniors, persons with medical disabilities, persons who have special needs, or shut-ins living alone in the community who need to be checked upon daily.

This program provides a daily check by phone for the participant from a Town of Mars Hill staff member. If the participant does not respond to the check by phone, the Mars Hill Police Department will contact the emergency contact for the participant. If no contact can be made with the participant or their emergency contact, the Mars Hill Police Department will dispatch an officer to the participant’s address in an attempt to make contact with the participant to ensure they are safe.


    Program Criteria

  • Participant must be 65 years old or older or have a medical disability or have special needs
  • Must live alone
  • Cannot be living in a nursing facility
  • Must have a home phone or cell phone
  • Must live within the corporate town limits of Mars Hill
  • Must have a relative or responsible party for emergency contact

    How does the program work?

  1. Register The participant can register by completing a paper application.
  2. We will call you The Mars Hill Police Department will call you each weekday morning.
  3. If you don’t answer If we cannot reach you, we will call your emergency contacts to check on you.
  4. If we can’t reach anyone An officer will be dispatched to your home to check on you.

During holidays, vacations, or any other times the participant plans to not receive the call, a simple call to Town Hall at (828) 689-2301 will stop the daily call for the requested length of time.

There is absolutely NO CHARGE of any kind for this service. It is important to understand the COMMUNITY WELL- CHECK PROGRAM is not intended to take the place of Lifeline, Lifephone, or any other service which a person is now using. In fact, we urge people to continue to use those services in addition to this program.

For more information on the Community Well-Check Program please call (828) 689-2301.

Community Well-Check Program Application